Mon-Fri: 9:00-17:00

Cookie Policy

Learn how Aura Premium Wellness uses cookies and similar technologies to enhance your browsing experience and provide personalized wellness services.

Last updated: December 2024

What This Policy Covers

This Cookie Policy explains what cookies are, how Aura Premium Wellness uses them on our website and services, and the choices you have regarding their use. Cookies are small text files that are placed on your computer or mobile device when you visit our website.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy works in conjunction with our Privacy Policy and Terms of Service to provide you with a complete understanding of how we collect, use, and protect your information.

What Are Cookies?

Cookies are small data files that are stored on your device when you visit a website. They contain information that helps the website remember your preferences and improve your browsing experience.

How Cookies Work

Why Websites Use Cookies

  • Analyze website performance and user behavior
  • Provide personalized content and recommendations

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • • User authentication and session management
  • • Security features and fraud prevention
  • • Shopping cart functionality
  • • Load balancing and performance optimization

Functional Cookies
  • • Language and region preferences
  • • Product recommendations and wishlists
  • • Customized content display
  • • Recently viewed products
  • Analytics Cookies

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

    • • Website traffic analysis
    • • User behavior tracking
    • • Popular content identification
    • • Performance metrics and optimization

    Marketing Cookies

    These cookies track your visit to our website to show you relevant advertisements and measure campaign effectiveness.

    • • Personalized advertising
    • • Social media integration
    • • Remarketing campaigns
    • • Conversion tracking

    How We Use Cookies

    To Improve Your Experience

    Personalized Wellness Recommendations

    Cookies help us remember your skin type, wellness preferences, and product interests to provide tailored product recommendations and content.

    Seamless Shopping Experience

    We use cookies to maintain your shopping cart, remember your login status, and provide a smooth checkout process.

    To Analyze and Optimize

    Website Performance

    Analytics cookies help us understand which pages are most popular, how long visitors stay, and identify areas for improvement.

    Customer Support

    Cookies enable our customer support tools to provide you with relevant assistance and track the effectiveness of our support services.

    Managing Your Cookie Preferences

    You have several options for managing cookies. Your choice will affect your browsing experience and the functionality available to you on our website.

    Browser Settings

    Most web browsers allow you to control cookies through their settings. You can:

    • • View and delete existing cookies
    • • Block cookies from specific websites
    • • Block all third-party cookies
    • • Request to be notified when cookies are set
    • • Block all cookies (may affect website functionality)

    Browser-Specific Instructions

    Chrome: Settings → Privacy and Security → Cookies and other site data
    Firefox: Options → Privacy & Security → Cookies and Site Data
    Safari: Preferences → Privacy → Manage Website Data
    Edge: Settings → Site Permissions → Cookies and site data

    Our Cookie Settings

    You can also manage your preferences directly on our website through our cookie consent banner. We offer the following options:

    • • Accept all cookies
    • • Accept only essential cookies
    • • Customize your preferences
    • • Withdraw consent at any time

    Third-Party Cookies

    Some cookies are set by third-party services that appear on our pages. We work with trusted partners to enhance your experience and provide additional functionality.

    Analytics Partners

    • • Google Analytics
    • • Adobe Analytics
    • • Hotjar

    Used for website traffic analysis and user behavior insights

    Marketing Partners

    • • Google Ads
    • • Facebook Pixel
    • • Instagram Business

    Used for advertising and remarketing campaigns

    Service Partners

    • • PayPal
    • • Stripe
    • • Zendesk

    Used for payment processing and customer support

    Important Notice

    Third-party cookies are governed by the respective privacy policies of each service provider. We recommend reviewing their policies to understand how they handle your data.

    Updates to This Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

    1

    Notify You in Advance

    We will provide notice of significant changes through our website or via email if you have subscribed to our communications.

    2

    Update the "Last Updated" Date

    The date at the top of this policy will reflect when the last changes were made.

    3

    Request Fresh Consent

    When required by law, we will ask for your consent to the updated cookie practices.

    Questions About Our Cookie Policy?

    If you have any questions about this Cookie Policy or our use of cookies, please don't hesitate to contact us. We're here to help you understand our practices and address any concerns.

    Contact Information

    Vodní 7, 767 01 Kroměříž, Czech Republic

    Business Hours

    Monday - Friday: 9:00 AM - 5:00 PM

    Saturday - Sunday: Closed

    We typically respond to inquiries within 24 hours during business days.